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Get the things you need. Every month. In store or delivered to your door.
As a CVS Health company, we’re offering you this $25 OTC benefit as part of your Aetna Better Health® of Illinois benefits. You can use the money to spend on a variety of health products, like:
Personal care
Oral care, period care, pain relief support, digestive health, vitamins, lotion and more.
First aid care
First aid kit, bandages, gauze, disinfectant, antibiotic ointment, gloves and more.
Baby care
Diapers, diaper rash cream, wipes, shampoo, lotion, sunscreen and more.
Cold remedies
Cold/flu medicines, digital thermometer, vitamin C, facial tissues and more.
Ways to shop
For complete instructions, see our OTC Item Catalog (PDF)
Online
Visit the OTC Health Solutions website and create an account or sign in with your member ID and password.
Browse eligible health items and add them to your cart.
Place your order and we’ll send your items to you at no extra cost.
In store
By phone
- Review the OTC Item Catalog (PDF) and make note of which eligible items you’d like to order.
- Call OTC Health Solutions at 1-888-628-2770 (TTY: 711) any time Monday through Friday, 9 AM to 8 PM.
- Place your order and we’ll send your items to you at no extra cost.
You’ve got questions. We’ve got answers.
You can use your OTC benefit as many times as you need, up to $25 per month. And the limit is $25 per household.
No, unused benefit amounts do not roll over to the next month.
No, $25 is the limit amount.
Most orders will arrive in less than 7 business days. It may take longer during peak busy times. If you haven’t received your order within 14 days, call OTC Health Solutions at 1-888-628-2770 (TTY: 711).
Yes, you can cancel your order within 30 minutes of placing it. To cancel an order, just call OTC Health Solutions at 1-888-628-2770 (TTY: 711).
Once you’ve placed your order, you will receive a confirmation number. Always make sure to keep note of your confirmation number.
Legal notices
Aetna and CVS Pharmacy® are part of the CVS Health® family of companies.
All trademarks and logos are the intellectual property of their respective owners.
Questions?
For more info about this benefit: Just call Member Services at 1-866-329-4701 (TTY: 711). You can call Monday through Friday, 8:30 AM to 5:00 PM.
For help with your order: Call OTC Health Solutions at 1-888-628-2770 (TTY: 711). You can call Monday through Friday, 9 AM to 8 PM.