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Enrolling in HealthChoice Illinois
You must complete your enrollment in HealthChoice Illinois before you can become a member of Aetna Better Health® of Illinois.
Choosing Aetna Better Health®
If you qualify for HealthChoice Illinois, the Illinois Department of Healthcare and Family Services (HFS) will send you an enrollment packet in the mail. As you complete your enrollment, you can choose Aetna Better Health® of Illinois as your health plan. You can complete your enrollment:
Online or by phone
Visit Illinois Client Enrollment Services’ website to complete the enrollment form or learn how to speak to a representative about enrolling.
Before you can enroll
Before you can enroll in HealthChoice Illinois and choose Aetna Better Health as your health plan, you need to apply for health care benefits through HFS.
After you enroll
After you enroll
Once you’re enrolled in Aetna Better Health® of Illinois, we’ll send you a welcome packet in the mail. Your welcome packet will include:
Your member ID card that you’ll use to get health care services
Your member handbook with important phone numbers and health plan information
Have a question?
You can call Aetna Better Health® of Illinois Member Services at 1-866-329-4701 (TTY: 711).