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Dental benefits
A healthy smile is linked to a healthy body. So you’ll want to see your dentist every six months. You can get dental care when you join Aetna Better Health® of Louisiana. Just be sure to show your member ID card at every visit.
Dental care
You don’t need a referral to see a dentist in the network. And you can change your dentist or dental group any time during treatment.
For adults
We work with DentaQuest to provide adults (ages 21 and over) with dental and oral health care. Covered services include up to $1000 per year toward these services:
Preventive care (limited to twice per year)
- Check-ups (twice a year)
- Cleaning (every six months)
- X-rays (once a year)
Dental restorative services (limited to once per year)
- Fillings
- Implants
- Crowns
- Extractions
You can find a dentist:
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By phone
Contact DentaQuest at 1-800-685-0143 (TTY: 1-800-466-7566). You can reach them Monday through Friday, 7 AM to 7 PM. You can also call Member Services at 1-855-242-0802 (TTY: 711). We’re here for you 24 hours a day, 7 days week.
For children
Children under 21 can get covered services through DentaQuest or Managed Care of North America (MCNA) Dental.
You can find a dentist:
By phone
You can contact:
- DentaQuest: Call 1-800-685-0143 (TTY: 1-800-466-7566) Monday through Friday, 7 AM to 7 PM.
- MCNA Dental: Call 1-855-702-6262 Monday through Friday, 7 AM to 7 PM.
You can also call Member Services at 1-855-242-0802 (TTY: 711).
Do you have a dental emergency?
Do you have a dental emergency?
Just call your dentist. You should only go to the emergency room for medical emergencies, or if your life is in danger.
Finding a dentist in emergencies
Is your dentist office closed? Or maybe you don’t have one? To find a dentist, just call:
- DentaQuest (for adults and children under 21): 1-800-685-0143 (TTY: 1-800-466-7566). You can reach them Monday through Friday, 7 AM to 7 PM.
- MCNA Dental (for children under 21): 1-855-702-6262. You can reach them Monday through Friday, 7 AM to 7 PM.
For emergencies, you can see a dentist who isn’t in our network. And if you’re out of town and need emergency dental care, you can go to any dentist. You don’t need a referral or approval for emergencies.
Types of dental emergencies
Some examples are:
- A broken natural tooth
- A permanent tooth falls out
- Very bad pain in the gum around a tooth with a fever
- Mouth or face swelling or infection
- Acute (bad) face swelling that doesn’t go away
Special settings
Sometimes dental care can require a hospital setting or surgical center. This may happen for:
- Members with special health care needs
- Children under the age of 5
If your dentist can’t provide this service, you can call:
- DentaQuest (for adults and children under 21): 1-800-685-0143 (TTY: 1-800-466-7566)
- MCNA Dental (for children under 21): 1-855-702-6262
They can help you find a dentist and arrange your care.