Behavioral health

Covered services include:

Inpatient/crisis stabilization services

• Emergency mental health services given in a hospital or crisis stabilization unit
• Residential treatment for children

Outpatient services

• Assessment/evaluation
• Targeted case management
• Individual, family and group therapy
• Psychosocial rehabilitation
• Psychiatric care
• Substance use disorder treatment
  

   

  • Detoxification
  • Medication-assisted treatment
• Treatment planning
• Behavior analysis

"In lieu of” services

There are other behavioral health treatment services we may cover. These are known as "In lieu of" services. You can ask your provider about these options to learn more. 

Covered services include:

Inpatient/crisis stabilization services

• Emergency mental health services provided in a hospital or crisis stabilization unit

Outpatient

• Assessment/evaluation
• Individual, family and group therapy
• Psychiatric care
• Substance use disorder treatment
• Treatment planning

Being young and figuring out who you are is an exciting time. It can be challenging too. We know that mental health and suicide are very real problems that need to be talked about. Check out this mental health awareness guidebook for tools and support.

Learn to manage stress

Did you know that stress can affect your health? It can be hard to keep up with healthy habits during times of stress.

You can read these articles to learn more about mental and emotional well-being:

• Understanding depression
• Healthy living resources
• Ways to take care of physical and mental well-being during unsettled times
• 4 ways to take care of physical and mental well-being during unsettled times

Or learn more about depression from the National Institute of Mental Health.

Substance use disorders happen when people misuse drugs, alcohol or both, repeatedly. Often, substance use is related to mental health.

Learn more about substance use disorders

Or find more info from:

• Alcoholics Anonymous®
• Substance Abuse and Mental Health Services Administration (SAMHSA)

Mental health disorders

Mental health disorders can be serious. They can change a person’s thinking, feelings, mood and daily functioning.

Some examples of mental health disorders include:

• Depression
• Schizophrenia
• Bipolar disorder
• Obsessive-compulsive disorder (OCD)
• Post-traumatic stress disorder (PTSD)
• Anxiety
• Borderline personality disorder

Serious mental illness (SMI)

SMI impairs a person’s ability to function in daily life. It affects their social relationships, self-care and other major parts of life and may require long-term treatment and support. SMI can be mental, behavioral, or emotional disorders that are diagnosable and ongoing. Examples of SMI include: 

• Bipolar disorder 
• Major depressive disorder 
• Anxiety disorder 
• Schizophrenia and other psychotic disorders 

For those eligible, our SMI treatment program offers enhanced care management as well as more benefits. To learn more, contact us.

National Alliance on Mental Illness

Need more info? Visit the National Alliance on Mental Illness (NAMI) website.

There, you can learn about the different support programs NAMI offers, including:

• Peer-to-Peer
  

  A no-cost course for anyone living with mental illness. Those who join can learn about coping skills and self-care.

• Family-to-Family 

  A no-cost course for family caregivers of adults living with mental illness. It teaches communication and problem-solving skills to help them deal with the impact on the family.

• StrengthOfUs.org

  An online social community for teens and young adults living with mental illness. It’s a place for them to connect and learn about services.

If your child is having a behavioral health crisis, you have resources to help: 

911 for life-threatening emergencies
Call 911 if your child is a danger to themselves or others.

Mobile response teams
Mobile response teams assess crisis situations and connect you to support and resources.

988 Suicide and Crisis Lifeline
Call or text 988 to reach the 988 Suicide & Crisis Lifeline. You can talk with a crisis counselor 24 hours a day, 7 days a week.

Member Services
We’re here to help, and we can link you to the right resources. Call Member Services and choose the crisis option. You can also call us 24 hours a day, 7 days a week: 

• Managed Medical Assistance (MMA): Call 1-800-441-5501 (TTY: 711), and choose option 1 

• Florida Healthy Kids (FHK): Call 1-844-528-5815 (TTY: 711), and choose option 1

Find a mental health provider (virtual or in person)

• Use our Find a Provider tool 

• Call Member Services:

  • Medicaid Managed Medical Assistance (MMA): 1-800-441-5501 (TTY: 711)
  • Florida Healthy Kids (FHK): 1-844-528-5815 (TTY: 711)

Hotlines

• The Trevor Project (LGBTQIA Hotline) 
• 1-866-488-7386
• National Eating Disorders Association Helpline
• 1-800-931-2237

Mental health resources

• Baker Act/Marchman Act Information
• Mental Health America
• NAMI
• National Institute of Mental Health
• SAMSHA

Health and wellness resources
Smoking cessation and vaping

Our housing assistance pilot program was created to help members in need. It can:

• Link members to local resources to help them with the housing process
• Link members to agencies that will prepare them for getting and keeping housing
• Help members work toward their physical and behavioral health goals

Who can join the program?

Medicaid MMA and Long-Term Care members qualify for the program if they are:

•  Age 21 and older with:
  
  
  • Serious mental illness (SMI)
  • Substance use disorder (SUD) 
  • SMI with co-occurring SUD
• Homeless or at risk of becoming homeless
• Living in one of these counties: Seminole, Orange, Osceola, Brevard 

To see if you qualify, call Member Services:

• Medicaid MMA: 1-800-441-5501 (TTY: 711)
• Long-Term Care: 1-844-645-7371 (TTY: 711)

Take a mental health first aid course

Check our resources and services page for even more behavioral health support. You can learn about everything from quitting nicotine to getting rides to your health visits.