Electronic Visit Verification (EVV)

The OHIO Department of Medicaid (ODM)  will roll out EVV processing claims changes in seven phases, beginning with home health service providers on March 1, 2025.  At the time of this change, claims that require Electronic Visit Verification (EVV) must have a matching EVV visit record. Claims that do not match will be denied.    More details on the ODM rollout of the EVV claims processing phases can be found on their website.

Home nursing and home health providers are required to submit EVV to document time spent with members for claimed services.  Note:  when submitting claims with multiple dates of service, each service and DOS must have completed EVV before submitting the claim.  EVV must be completed through Sandata and can be done online, by phone, or through their mobile app. 

Visit the Ohio Department of Medicaid website to find educational opportunities such as past webinars, schedule a help session or read Frequently asked questions (FAQ) and EVV newsletters. You must complete EVV training to access the EVV system. 

ODM issues an EVV Newsletter designed to provide important EVV information. You can sign up to receive the newsletter through email using the ODM subscribe form. 

Questions?

Go to the ** Ohio Department of Medicaid website contact information page or email EVV@medicaid.ohio.gov