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Notices and newsletters

Stay up to date on the latest provider news and helpful information for Aetna Better Health® of Michigan and Medicare-Medicaid (Aetna Better Health Premier Plan).

2025

2024

Provider Contact – Prior Authorizations (PDF)

 

Provider Letter A0427 A0429 (PDF)

 

AC Provider Notification (PDF)

 

Michigan Q4 EM Provider Notification (PDF)

 

Provider notification – Tax form 1099 for 2024 (PDF)

 

MI MCD net new policies CXT #585 (PDF)

 

Lab code changes (PDF)

 

Provider letter - Enhancing Claims intake editing for SNIP Types 1-4 through a software change (PDF)

 

Provider bulletin no. 220 CLIA (PDF)

 

Coverage change for certain antiretroviral drugs 10/10/2024 (PDF)

 

Aetna resources - HIV (PDF)

 

Provider Letter - Transportation Vendor Change (PDF)

 

Provider Letter - Foster Care (PDF)

 

Provider Letter - FC Notification Form (PDF)

 

Provider Letter - Non emergent ambulance (PDF)

 

Provider Letter - MI EVV Providers and CHAMPS Enrollment (PDF)

 

Provider Letter - DRG Claims (PDF)

 

Provider Letter - ABH MI HP Provider Notification PA Removals - Updates (PDF)

 

Provider Letter - ABH MI HP Provider Notification PA Removals (PDF)

 

Provider Letter - ABH MI HP Provider Notification PA Additions (PDF)

 

Provider Letter - Q4 2023 Cotiviti PUR updates (PDF)

 

Provider Letter - Change Healthcare (PDF)

 

CKD Provider Communication (Medicaid plan) (PDF)

 

CKD Member Brochure (Medicaid plan) (PDF)

 

Chronic Kidney Disease What You Need To Know (Medicaid plan) (PDF)

 

Estimated Glomerular Filtration Rate (eGFR) (Medicaid plan) (PDF)

 

High Blood Pressure and Chronic Kidney Disease (Medicaid plan) (PDF)

 

Provider Letter - CKD Provider Outreach (Medicaid plan) (PDF)

2023

2024 Formulary Update (Medicare-Medicaid plan)  (PDF)

Emergent and Non-Emergent Transportation Claims (Medicare-Medicaid plan) (PDF)

Provider Letter MOP HP Provider Notification Code Removals (Medicaid plan) (PDF)

Cardiac Codes (Medicare-Medicaid plan) (PDF)

Lab NCDs and Precertification optimization (Medicare-Medicaid plan (PDF)

Wheelchair Payment Updates (Medicare-Medicaid plan) (PDF)

Genetic Codes (Medicare-Medicaid plan) (PDF)

Provider Letter - Updated_PN MI CXT New Policies 7.2023 (Medicaid) (PDF)

Provider Letter - MI MCAID CPT 92229 PN (Medicaid) (PDF)

Provider Letter - MI MCAID J0598 PN (Medicaid) (PDF)


Duals-Covid Non-Covered Services (Medicare-Medicaid plan) (PDF)

 

Provider Letter - PN QB 3734 20230518 Aetna MI Medicaid NPP Mtg 20230130_Provider Communication (Medicaid) (PDF)

 

Provider Letter - PN QB 3734  20230518 Aetna MI Duals NPP Mtg 20230130_Provider Communication (Medicare-Medicaid plan) (PDF)

 

Provider Letter - PN letter QB 3774  20230518 Aetna MI Medicaid Incontinence Supplies_Provider Communication (Medicaid) (PDF)

 

Provider Bulletin No 213 - MOP HP Provider Notification Code Additions Template (Medicaid) (PDF)

 

COVID-19 PHE Unwinding Liberalizations (both Medicaid and Medicare-Medicaid plan) (PDF)

 

Precertification Optimization 06/30/2023 (Medicare-Medicaid plan) (PDF)

 

Dual Plan Clinical Payment, Coding and Policy Changes - Genetic Testing (Medicare-Medicaid plan)

 

Provider Letter - Genetics Testing Policy Plus - Letterhead Template (both Medicaid and Medicare-Medicaid plan) (PDF)

 

Dual Plan Clinical Payment, Coding and Policy Changes (Medicare-Medicaid plan) (PDF)

 

Medicaid Clinical Payment, Coding and Policy Changes (Medicaid) (PDF)

 

Provider Letter - Duals NPP Meeting (Medicare-Medicaid plan) (PDF)

 

Provider Letter - Medicaid NPP Meeting (Medicaid) (PDF)

2022

Provider Bulletin No 210 - Sickle Cell Warriors - FY22 Provider fax blast (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 209 - MI Call to Action (both Medicaid and Medicare-Medicaid plan) (PDF)

 

Provider Bulletin No 208 - Attending Provider Billing (Medicaid) (PDF)

Provider Bulletin No 207 - New Policy Updates - Clinical Payment Coding and Policy Changes (Medicaid) (PDF)

Provider Bulletin No 206 - Meeting our Members' Language Needs (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 205 - Prior Auth Fax Number (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 204 - Change in Prior Authorization process for OB Ultrasounds (Medicaid) (PDF)

Provider Bulletin No 203 - New Transportation Provider (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 202 FINAL - ABH of MI Member Support in Pandemic (Medicaid) (PDF)

Provider Bulletin No 200 - ABH Shutdown Retraction (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 199 - Prior Auth Update Ordering Practitioner (Medicaid) (PDF)

Provider Bulletin No 198 SNIP Level editing (Medicaid) (PDF)

Provider Bulletin No 197 Updated Availity Flyer (both Medicaid and Medicare-Medicaid plan) (PDF)

Healthy Home Visit Program (Medicaid) (PDF)

MI Assistance Request on the Quality Management and Utilization Management Committees (Medicaid) (PDF)

Southwest Michigan Behavioral Health Program Ending (Medicare-Medicaid plan) (PDF)

Important Behavioral Health services change for MCCMH and SWMBH regions (Medicare-Medicaid plan) (PDF)

2021

Provider Bulletin No 196 - Change in Process for Credentialing & Contracting Submissions - Email box update (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin 195 - Availity Flyer (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin no. 194 - GIC Availity (Medicaid) (PDF)

Provider Bulletin No 191 - Letter PA for Hep C (Medicaid) (PDF)

Provider Bulletin No 190 - Post COVID Provider Survey Remediated (both Medicaid and Medicare-Medicaid plan) (PDF)

HEDIS 2020 - 2019 Quality report (Medicare-Medicaid plan) (PDF)

HEDIS 2020 - 2019 Quality report (Medicaid) (PDF)

Provider Bulletin No 189 - Aetna Mental Health Services - BCS (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 188 - ABH MI Prior Authorization Requirements (Medicaid) (PDF)

Provider Bulletin No 187 - ABH of MI Letter (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 186 - MI SNF Liberalization Status - ABH MI Admission statement (Medicaid) (PDF)

Provider Bulletin No 185 - The Availity Provider Portal - For HPs to use to announce Availity Remediated (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin 182 (both Medicaid and Medicare-Medicaid plan) (PDF)

Aetna Portal Upgrade (both Medicaid and Medicare-Medicaid plan) (PDF)

IMPART Alliance Infection Control Training (both Medicaid and Medicare-Medicaid plan) (PDF)

Upgrades to the Provider Portal (both Medicaid and Medicare-Medicaid plan) (PDF)

Prior Authorization Fax Numbers for Providers (both Medicaid and Medicare-Medicaid plan) (PDF)

2021 VBS Booklet (Medicaid) (PDF)

Change of Claims Mailing Address (Medicaid) (PDF)

New P.O. Box Address and Vendor for Paper Claim and Claim Correspondence (Medicare-Medicaid plan) (PDF)

Archives

Provider Letter - Web Access introduction Letter (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Letter - Secured File Transfer Protocol (sFTP) Information Request (both Medicaid and Medicare-Medicaid plan) (PDF)

COVID 19: Taking Action (Medicaid) (PDF)

PDGM Provider Communication (both Medicaid and Medicare-Medicaid plan) (PDF)

PDPM Provider Communication (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Letter - Quest Diagnostic letter (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Letter - MI HRA Fax Blast (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Notice of PHQ9 and SBIRT Tool and Information (both Medicaid and Medicare-Medicaid plan) (PDF)

Novermber 2017 Provider Webinar invitation (Medicaid) (PDF)

PCMH Survey 8-25-2017 (Medicaid) (PDF)

PCMH Survey 9-7-2017 (Medicaid) (PDF)

Quest Diagnostic Letter (both Medicaid and Medicare-Medicaid plan) (PDF)

September 2017 Provider Webinar Invitation (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin 181 (Medicaid) (PDF)

Provider Bulletin No 180 - Office Location Change (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 179 - November ABH Webinar Coding Specific Topic Closing HEDIS gaps for HEDIS 2021 (Medicaid) (PDF)

Provider Bulletin No 178 - AET One Call NEMT (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 177 - SNF Grants (Medicaid) (PDF)

Provider Bulletin No 176 - Provider Relief Extended (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 172 Attachment - MI P4Q 2020 Incentive Program (Medicaid) (PDF)

Provider Bulletin No 170 - Provider Notification for 2020 Code Changes from PA Y to PA N (Medicaid) (PDF)

Provider Bulletin No 167 - G and A Change of Address (Medicaid) (PDF)

Provider Bulletin No 167 - Non Par Appeal Form (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 167 - Dispute Form 6-2019 (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 166 - PA Change J3145 (Medicaid) (PDF)

Provider Bulletin No 165-Change in PA Requirements S2900 2019 (Medicaid) (PDF)

Provider Bulletin No 164- Payment Integrity Project (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 162 - ABH Emergency Room Facility Claims Bulletin (Medicaid) (PDF)

Provider Bulletin 159 - Additional Copies of Remittance Advice (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin 158 - PA Codes 2019 Updates (Medicaid) (PDF)

Provider Bulletin No. 157 - Medicaid Participating Pharmacies (Medicaid) (PDF)

Provider Bulletin No 154 - HRA (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No 153 - Prior Authorization Requirements (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No. 148 - Health Risk Assessment (Medicaid) (PDF)

Provider Bulletin No. 149 - Nursing Home Bulletin (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No. 150 - Prior Authorization (both Medicaid and Medicare-Medicaid plan) (PDF)
 

Provider Bulletin No. 151 CHAMPS enrollment (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin No. 152 - Cotiviti Overpayment Letter (both Medicaid and Medicare-Medicaid plan) (PDF)

Bulletin No. 141 Preauthorization List (both Medicaid and Medicare-Medicaid plan) (PDF)

Bulletin No. 142A Satisfaction Survey Letter (both Medicaid and Medicare-Medicaid plan) (PDF)

Bulletin No. 142 Satisfaction Survey Results (both Medicaid and Medicare-Medicaid plan) (PDF)

Bulletin No. 143 DentaQuest Dental Program (both Medicaid and Medicare-Medicaid plan) (PDF)

Bulletin No. 144 Medicaid MiChild (Medicaid) (PDF)

Provider Bulletin #146 PHQ-9 SBIRT (both Medicaid and Medicare-Medicaid plan) (PDF)

Provider Bulletin #147 MOON (both Medicaid and Medicare-Medicaid plan) (PDF)

MOON-FAQs (Medicare-Medicaid plan) (PDF)

Urgent Authorization Request (Medicaid) (PDF)

Nursing Home Billers (both Medicaid and Medicare-Medicaid plan) (PDF)

Jimmo v. Sebelius letter (both Medicaid and Medicare-Medicaid plan) (PDF)

Cross Claim Payment Policy (Medicaid) (PDF)

HEDIS Training Webinar Series (Medicaid) (PDF)

Provider Letter - Final Prior Auth letter (Medicaid) (PDF)

Provider Letter - Provider Evaluation and Management (EM) coding Letter (Medicaid) (PDF)

Dispute Appeal Grievance Processes (Medicare-Medicaid plan) (PDF)

Dispute Appeal Grievance Processes (Medicaid) (PDF)

COVID-19 Update 04/14/2020: Prior Authorization/Pre-Certification/Admissions Protocol (Medicaid) (PDF)

Medicaid Eviti Provider Letter (Medicaid) (PDF)

Eviti Recommended Provider Notice Letter (Medicaid) (PDF)

Provider Notification for Sterilization Codes (Medicaid) (PDF)

COVID-19 Update Effective May 7, 2020: Prior Authorization/Pre-Certification/Admissions Protocol (Medicaid) (PDF)

COVID-19 Communications Update (effective May 7, 2020): Changes in Prior Authorization/Precertification and Admissions Protocols for Aetna Better Health of Michigan (Medicaid) (PDF)

COVID-19 Update Effective May 31st, 2020: Prior Authorization/Pre-Certification/Admissions Protocol (Medicaid) (PDF)

COVID-19 Communications Update: Changes in Prior Authorization/Precertification and Admissions Protocols for Aetna Better Health of Michigan (Medicaid) (PDF)

CMS NEWS: CMS Takes Action to Protect Integrity of COVID-19 Testing (both Medicaid and Medicare-Medicaid plan) (PDF)

COVID-19 Vaccine Information for Providers (both Medicaid and Medicare-Medicaid plan) (PDF)

Billing for COVID-19 vaccination and Monoclonal Antibody infusion treatment (Medicaid) (PDF)

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