Fill out the Coverage Determination Form online. Alternatively, you can download or request a paper copy of this form and send it us by mail or fax.

For questions or to request a paper copy, just call Member Services toll-free at 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. The call is free.

Mail:
Aetna Better Health Premier Plan
Part D Coverage Determination
Pharmacy Department
4750 S. 44 Place,
Suite 150
Phoenix, AZ 85040

Fax:
MED D Clinical Operations
Coverage Determinations
Fax: 1-844-242-0914

Who may make a request: Your prescriber may ask us for a coverage determination on your behalf. Your prescriber can call toll-free at 1-855-676-5772 (TTY: 711). We are available 24 hours a day, 7 days a week. If you want another individual (such as a family member or friend) to make a request for you, that individual must be your representative. Contact us to learn how to name a representative.