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Get ready to apply
Get ready to apply
You’ll need about 30 minutes to complete the application. Before you start, have this info ready:
- Employer and income information: household monthly income, pay stubs and W-2 forms
- Social Security numbers or document numbers for each household member applying
- Date of birth for each household member applying for coverage
- Immigration info, if it applies (some noncitizens may qualify to enroll, depending on state rules)
- Photo ID, if you’re applying in person
- Policy numbers for any current health insurance
Start here
You can choose from two options:
Online
Visit the kynect benefits site to apply.
By phone
To apply by phone, you can call:
- kynect: 1-855-4kynect (1-855-459-6328) (TTY: 1-855-326-4654, options 1, 1, 1)
- The Department for Community Based Services (DCBS): 1-855-306-8959
- The Kentucky Department for Medicaid Services (DMS): 1-800-635-2570
Enroll in a health plan
Enroll in a health plan
Once you submit your application, DCBS will review it. They’ll see if you’re eligible to receive Medicaid benefits. Some people are required to take part in the Kentucky Medicaid Managed Care Program. If so, they’ll enroll you in a managed care organization (MCO). This is a type of health plan. We’re one of the MCOs that provide Medicaid benefits.
You’ll get a welcome packet in the mail after your application gets approval. The next step is choosing Aetna Better Health® of Kentucky as your health care plan.
Want to renew or switch your plan?
You always have options. And if you’re already enrolled in Kentucky Medicaid, you can switch your health care plan to Aetna Better Health of Kentucky.